Krenai Services Pvt Ltd (we, us, our) complies with the Personal Data Protection Act 2006 (India) and other applicable privacy legislation when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under applicable legislation, except to the extent permitted by law.
We collect and maintain information that you enter on our Website or give us in any other way (collectively, “Personal Information”). You can choose not to provide certain information, but you may not be able to enjoy all the features of our Website and services provided by us. Personal Information we learn from you helps us to personalise and continually improve your online experience. Here are the types of Personal Information that we collect:
We reserve the right to change, amend and/or vary may change this policy by uploading a revised policy onto our website, @ www.krenai.com The change will apply from the date that we upload the revised policy.
We collect personal information about you and your Krenai store customers (Customers) from:
If possible, we will collect personal information from you directly. Where we need to verify your identity (for example, if there are concerns around identity theft, or if you call into support and we need to authenticate your account), we may request that you provide us with government-issued identification information.
We will use your and Customer personal information:
We will not sell, rent, transfer or disclose any of your personal data to any third party without your consent. We may disclose your and Customers’ personal information to:
A business that supports our services and products may be located outside India. This may mean your personal information is held and processed outside India.
Personal information may also be disclosed to an entity that acquires our or your business.
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Subject to applicable grounds for refusal set out in applicable law, you may have the right to access your readily retrievable personal information that we hold and to request corrections to your personal information to ensure that the Personal Information you provide to us is correct, complete and accurate. Before you exercise this right, we may need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at [email protected] Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing you copies of your personal information or correcting that information.
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you post your or Customer personal information on your Krenai store, you acknowledge and agree that the information you post is publicly available.
We take appropriate technical and organisational measures to protect your and Customers’ personal information.
We or any third party engaged by us will obtain your consent and use your Personal Information at the time of collection, subject to certain legally prescribed circumstances where your consent is not required. Where required by law, we will obtain your express written consent when collecting your Personal Information. You may be asked to sign a form or tick a box.
Generally, in using the website and our Services, you consent to the collection and use of your Personal Information in the ways described above (which may change from time to time) unless and until you inform us to the contrary or terminate your relationship with us.